The Top Things to Look Out for in Your Moving Quote

Choosing a reputable mover is imperative if you want a smooth move with no unpleasant surprises. Each year hundreds of consumers end up as victims of a rogue mover. There are numerous stories in newspapers and online about the horrors experienced by families who made the wrong choice, including having to pay double or triple the amount of their original moving quote to get their furniture delivered. These situations could have been avoided by doing your research and some due diligence. Getting a proper moving quote will ensure that you do not end up as one of these people who had a bad moving experience.

Here are some guidelines that will help you get a proper moving quote:

What Companies to Contact for a Quote

First you need to decide what companies to contact to ask for a moving quote; the best choices are personal recommendations from family, friends, co-workers or your realtor. Another good source is moving companies who are members of the Canadian Movers Association, as members these firms are required to abide by a code of ethics and the association is there to help if problems do occur. If you are moving long distance, it is wise to stick to moving companies who are agents for one of Canada’s national van lines. Like with CAM, having a van line affiliation ensures that there is an umbrella organization to assist in the event of any disputes.

How to Vet Moving Companies

Once you have chosen 3 – 5 companies to secure a quote from, you can do some initial research by checking their BBB (Better Business Bureau) rating. Online reviews can also be helpful, but remember sometimes these reviews are not legitimate - personal recommendations are a lot more reliable.

Get an In-Home Visual Survey Done

Unless you only have a very small apartment or are only moving a few items, you should ask the moving company to send one of their representatives to your home to perform a visual survey. This way they can see exactly what items are to be moved and therefore will be able to provide you with an accurate moving quote. A lot of moving companies have online estimating tools but they should be considered only as ballpark estimates.

Be wary of companies who refuse to have a representative come to your home. This is usually a sign of a rogue mover who does not have professional moving consultants working for them. Rogue movers also may not have any of their own trucks so they just subcontract your move to anyone who will take it; often these companies try to charge you much more than the original quote.

Moving Quotes Should Always be in Writing

A proper moving quote should always be in writing and should detail all of the charges. Be very skeptical of companies who only send you a brief letter or email that indicates a price without any breakdown of what is included - this practice is another warning sign of a rogue mover. These are the companies who quote you a price and then hold your goods ransom by asking for more money before they will deliver your possessions.

When you get a moving quote from professional moving companies like Premiere Van Lines, they will provide a comprehensive quote that includes a complete breakdown of the charges including:

Long Distance Move

Note: All charges from a Van Line affiliated mover will be based on a published tariff rate schedule and charges will be audited by van line when move is completed.

In addition to the moving quote, Premiere Van Lines will provide you with a detailed room-by-room inventory list that indicates the estimated weight of each item so you can see how they calculated the weight of your shipment. Your quote will include:

  • Total weight estimated of your shipment for a long distance move
  • Charge per hundred pounds on a long distance move
  • Fuel surcharge
  • Area surcharges (if applicable)
  • Number and size of any cartons to be packed by the mover
  • Cost per carton for packing
  • Premium cost for full replacement cost cargo protection (if purchased)
  • Cost of any accessorial services arranged by mover
  • Applicable taxes
  • Any price or weight guarantees will be included with the quote and the confirmation letter from Premiere Van Lines

Local Move

Since a local move is charged on an hourly rate instead of based on the weight of the shipment, your detailed moving quote should indicate:

  • Total number of hours estimated to complete the move
  • Hourly rate for truck and number of men
  • Cost for travel time
  • Number and size of cartons to be packed by mover
  • Cost per carton for packing service
  • Premium cost for full replacement cargo protection (if purchased)
  • Cost for any accessorial services arranged by mover
  • Applicable taxes

For a free, no obligation moving quote, contact your local Premiere Van Lines office.

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The movers went beyond the scope of their job and paid special attention to details that I had pointed out on pieces of furniture and areas in my home.  I am proud to say that with Neil West and his crew, I will certainly refer Premiere Van Lines to friends, clients buying and selling and to employees in my company.  Thanks once again for all your help.

Shelly from Halifax

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